Terms & Conditions

1. Introduction

Welcome to Gaurangi ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website and the purchase of our sarees ("Products"). By accessing or using our website and purchasing our Products, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our Products.

2. Eligibility

By using our website and purchasing our Products, you represent and warrant that you are at least 18 years old or, if you are under 18, you have obtained the consent of your parent or legal guardian to use our website and purchase our Products.

3. Product Information

We strive to provide accurate descriptions and images of our Products on our website. However, we do not warrant that the descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free. If a Product offered by us is not as described, your sole remedy is to return it in unused condition for a refund.

4. Pricing and Payment

All prices for our Products are listed in Ruppes. We reserve the right to change the prices of our Products at any time without notice. The price of a Product is the price in effect at the time your order is placed. We accept the following payment methods: [Online Payment, COD].

5. Order Processing

Once you place an order, you will receive an email confirmation. This email does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order at any time after receipt of your order. If we cancel your order, we will notify you and refund any payment made.

6. Shipping and Delivery

We offer shipping to INDIA. Shipping costs and delivery times vary based on the destination and shipping method selected. We are not responsible for any delays in shipping or delivery caused by circumstances beyond our control. Once the Product is shipped, we will provide you with a tracking number.

7. Returns and Exchanges

We want you to be satisfied with your purchase. If you are not satisfied, you may return the Product within 2 days of receipt for a refund or exchange, subject to the following conditions:

  • The Product must be in its original, unused condition with all tags and packaging intact.
  • You must provide proof of purchase(Including Video).
  • Return shipping costs are the responsibility of the customer, unless the Product is defective or we made an error in your order.

To initiate a return or exchange, please contact us at support@thegaurnagi.com with your order details.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Gaurangi or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or display any content from our website without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Gaurangi shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of or inability to use our website or Products, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless Gaurangi, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, or expenses arising out of or in any way connected with your use of our website or Products or your violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms or your use of our website or Products shall be brought exclusively in the courts of India.

12. Amendments to Terms and Conditions

Gaurangi reserves the right to amend these Terms and Conditions at any time without prior notice. All amendments will be applicable immediately after updates are made on this site. You are encouraged to review the Terms and Conditions each time you sign up/sign in for our services and products to stay informed of any amendments.

13. Terms of Operations

Gaurangi, in its sole discretion, reserves the right to suspend or cancel any of its services at any time without prior notice. All outstanding orders will, however, be fulfilled or fully refunded. Gaurangi reserves the right to refuse services to anyone at any time without assigning any reasons for the decision. Gaurangi will not be responsible for any damage caused to anyone by the use of its website.

14. Warranty and Liability

Gaurangi will not be responsible for any damage arising out of the use of the products shipped to the customers or the products bought through our website. We accept no liability for any delay or failure to perform our obligations under these Terms if such delay or failure is due to circumstances beyond our reasonable control.

15. Copyright and Intellectual Property

All information displayed on the website is protected by copyright and other intellectual property laws. This site is designed, updated, and managed independently by Gaurangi. You should not copy, modify, publish, transfer, sell, reproduce, distribute, display, or in any way commercially exploit the content of our website, failing which suitable legal actions will be taken under the jurisdiction of Thane Courts.

17. Missed Delivery

Our logistics partners attempt thrice to deliver your shipment. However, for orders that are not collected at your end, the shipment will be returned to us. We will re-ship the order at your request for an additional ₹250. All Cash-on-Delivery orders that are returned to us will be re-shipped only after the payment for the same is made online along with the additional shipping charges.

18. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Gaurangi
support@thegaurnagi.com